At ufo888, your privacy is a core commitment — not an afterthought. This Privacy Policy explains in clear terms exactly what personal data we collect, why we collect it, how we protect it, and what rights you hold as an Indonesian player on our platform.
Effective Date: 01 January 2026 | Last Updated: 01 January 2026In this Privacy Policy, the terms below carry the specific meanings set out here. Defined terms are capitalized throughout the document for ease of reference.
ufo888 acts as the data controller for all Personal Data collected through the Platform. As data controller, we determine the purposes and means of Processing your Personal Data, and we bear responsibility for ensuring that all Processing is lawful, fair, and transparent.
We handle data submitted by players across Indonesia — including those based in Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, Makassar, and all other regions of the archipelago — in accordance with internationally recognized data protection principles. Where applicable, we adhere to the requirements of Indonesia's Personal Data Protection Law (UU PDP) as well as other relevant international standards.
If you have any questions about how ufo888 processes your Personal Data, you may contact our Data Protection team at any time — see Clause 14 for contact details.
ufo888 collects only the Personal Data that is necessary and proportionate for the specific purposes described in this Policy. The categories of data we may collect are set out below.
We do not collect or store your full credit/debit card details. Card payment processing (where applicable) is handled by our licensed payment gateway partners, who maintain their own PCI-DSS compliant infrastructure.
Personal Data reaches ufo888 through the following channels:
We process your Personal Data only for specific, legitimate purposes and in accordance with a valid legal basis. The table below summarizes the main purposes for which we use your data and the corresponding legal grounds.
| Purpose of Processing | Legal Basis |
|---|---|
| Account registration and management | Performance of contract — your Account is the contract between you and ufo888 |
| Identity verification (KYC) and age verification to enforce 21+ restriction | Legal obligation — required by anti-money laundering (AML) and responsible gaming regulations |
| Processing deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, etc. | Performance of contract — necessary to deliver the core service you requested |
| Delivering sports betting, casino games, live dealer tables, togel draws, and other gaming products | Performance of contract |
| Administering bonuses, promotions, and loyalty programs | Performance of contract and legitimate interests (marketing and player retention) |
| Fraud detection, prevention of collusion, and anti-money laundering monitoring | Legal obligation and legitimate interests (protecting ufo888 and other players from harm) |
| Responsible gaming monitoring: identifying problem gambling patterns, enforcing deposit limits and self-exclusion | Legal obligation and legitimate interests (player welfare) |
| Customer support and dispute resolution | Performance of contract and legitimate interests (service quality and customer satisfaction) |
| Platform analytics and improvement: understanding which games and markets are most popular among Indonesian players | Legitimate interests (improving user experience and business operations) |
| Sending service-related communications (e.g., transaction confirmations, KYC requests, policy updates) | Performance of contract and legal obligation |
| Marketing communications about new games, promotions, or features (where you have consented) | Consent — you may withdraw consent at any time via Account settings |
We do not use your Personal Data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis.
ufo888 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the limited circumstances described below, and only with parties who are contractually bound to handle your data securely and in compliance with this Policy.
We engage trusted external companies to support specific aspects of our operations. These partners may access your Personal Data solely to the extent necessary to perform their contracted services:
We may be compelled to disclose Personal Data where required by law, regulation, court order, or to comply with other valid legal process. Such disclosures may be made to regulatory authorities, law enforcement agencies, tax authorities, or anti-money laundering bodies. We will disclose only the minimum data necessary to satisfy the legal request.
In the event that ufo888 undergoes a merger, acquisition, asset sale, or other corporate restructuring, your Personal Data may be transferred to the successor entity as part of the transaction. You will be notified via email and on-site announcement if such a transfer affects the processing of your data.
We will never share your Personal Data with unaffiliated marketing companies, data brokers, or third parties seeking to contact you for purposes unrelated to your use of the Platform.
ufo888 retains your Personal Data for as long as your Account remains active and for a limited period thereafter as required by applicable legal obligations and legitimate business needs.
Specific retention periods are as follows:
At the end of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer be attributed to you as an individual. Anonymized data may be retained indefinitely for statistical analysis and research purposes.
ufo888 implements robust technical and organizational measures to safeguard your Personal Data against unauthorized access, accidental loss, disclosure, alteration, or destruction. Our security framework includes:
While we employ best-in-class security practices, no method of electronic storage or transmission over the Internet is 100% secure. You play an essential role in protecting your Account by maintaining the confidentiality of your password and logging out after each session, especially on shared devices.
Like most websites, ufo888 uses cookies and similar tracking technologies to enhance your experience, deliver personalized content, and analyze Platform performance. A cookie is a small text file stored on your device that allows the Platform to recognize you on return visits.
Most web browsers allow you to control cookies through the browser settings. You can choose to block or delete cookies, but doing so may limit your ability to use certain Platform features. For more information on managing cookies, consult your browser's help documentation.
Under applicable data protection law, you have the following rights concerning your Personal Data. To exercise any of these rights, please contact us using the details in Clause 14.
Request a copy of the Personal Data we hold about you. We will provide a structured, machine-readable file within 30 days of your request.
Correct inaccurate or incomplete Personal Data. You can update most information directly in your Account settings.
Request deletion of your Personal Data where there is no compelling reason for us to continue processing it, subject to legal retention obligations.
Limit how we use your Personal Data while we verify the accuracy of contested data or assess whether you have valid grounds to object to processing.
Receive your Personal Data in a portable, commonly used format and transmit it to another service provider where technically feasible.
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling grounds that override your interests.
We aim to respond to all rights requests within 30 days. In complex cases, we may extend this period by an additional 60 days and will notify you of the extension. There is no charge for exercising your rights unless your request is manifestly unfounded or excessive, in which case we may charge a reasonable administrative fee.
The Platform may occasionally contain links to external websites operated by third parties, such as game software providers, payment processors, or responsible gaming resources. This Privacy Policy applies only to ufo888.
We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any external site before submitting Personal Data to them.
ufo888 is strictly intended for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under 21. If we discover that a minor has registered an Account or submitted Personal Data, we will immediately suspend the Account, delete the data, and return any deposited funds after verification.
Parents and guardians who believe their child may have provided Personal Data to ufo888 should contact us immediately using the details in Clause 14.
Age Verification: As part of KYC, all players must submit government-issued identification proving they are 21 or older. Accounts that fail age verification will be permanently closed.
ufo888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. Material changes will be communicated via email to the address associated with your Account and through a prominent announcement on the Platform.
Your continued use of the Platform following notification of an update constitutes acceptance of the revised Privacy Policy. If you do not agree to the changes, you may close your Account by contacting customer support. The effective date at the top of this document indicates when the current version came into force.
This Privacy Policy is currently effective as of 01 January 2026. We recommend reviewing this page periodically to stay informed of any updates.
If you have any questions, concerns, or requests relating to this Privacy Policy or how ufo888 processes your Personal Data, please contact our Data Protection team through the following channels:
For formal complaints or if you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.
At ufo888, data protection is not an afterthought — it is built into every aspect of our platform
We never sell, rent, or trade your Personal Data to third parties. Your information stays within ufo888 and our trusted service providers — period.
256-bit SSL encryption protects all data transmitted between your device and our servers — the same security standard used by major Indonesian banks like BCA, BRI, BNI, and Mandiri.
This Privacy Policy is written in plain English — no legal jargon designed to obscure our practices. What we collect, why we collect it, and how long we keep it are all spelled out clearly.
You have the right to access, correct, delete, or restrict processing of your Personal Data at any time. Submit a request via email and we will respond within 30 days.
Your KTP, passport, and financial documents are encrypted at rest and in transit. Access to KYC data is restricted to authorized compliance personnel only.
ufo888 adheres to Indonesia's Personal Data Protection Law (UU PDP) and international data protection standards, ensuring your rights are respected under applicable law.
Our FAQ covers common privacy questions, or you can review our Terms & Conditions to understand the full scope of our commitments to Indonesian players. Have a specific data rights request? Contact our support team anytime.